Services

Everything you need to take software from idea to production

Eight service lines, one delivery model. You get a dedicated team with a named team leader, two-week iterations, and a working increment you can click at the end of every one.

AI & ML Solutions

We build AI features that survive contact with real users — not demos. That means retrieval you can trace, prompts under version control, evaluation sets that catch regressions, and a fallback path for when the model is wrong.

OpenAIAnthropic ClaudeGeminiLlamaLangChainTensorFlow

What we deliver

  • LLM applications & assistants — domain-tuned chat, drafting and summarisation surfaces embedded in your product.
  • RAG & document intelligence — ingestion, chunking, embeddings and citation-backed answers over your own corpus.
  • Agentic workflows — tool-using agents for back-office automation, with human approval at the steps that matter.
  • Predictive & classical ML — demand forecasting, scoring, anomaly detection and recommendation.
  • Evaluation & guardrails — offline eval suites, red-teaming, cost and latency budgets, PII handling rules.

Web Application Development

Multi-tenant SaaS, operations dashboards, marketplaces and internal tools. We care about the parts that decide whether year three is pleasant: data modelling, API contracts, background jobs and a front end that does not rot.

ReactVue jsDjangoLaravelNode.js.NetPostgreSQL

What we deliver

  • Product web apps with role-based access, audit trails and multi-tenancy from the start.
  • APIs & integrations — REST and GraphQL, webhooks, payment gateways, ERP and third-party services.
  • Legacy modernisation — strangler-pattern migrations that keep the old system serving while the new one grows.
  • Performance work — query tuning, caching layers, Core Web Vitals budgets enforced in CI.

Mobile App Development

We have shipped and operated our own apps on the Play Store, so we build for the conditions your users actually have: patchy connectivity, mid-range hardware, and a battery that has to last the shift.

FlutterKotlinSwiftFirebaseGoogle Maps

What we deliver

  • Consumer apps — onboarding, payments, notifications, referrals and in-app support.
  • Field & driver apps — live location, route optimisation, offline queues that reconcile on reconnect.
  • Store release management — signing, staged rollouts, crash triage and review-policy compliance.
  • Product analytics — funnels and retention instrumented before launch, not bolted on after.

Cloud Engineering & DevOps

Releasing should be boring. We set up the pipelines, infrastructure definitions and monitoring that turn deployment from an event into a routine, and we hand you the runbooks.

AWSAzureKubernetesDockerTerraformGitHub Actions

What we deliver

  • Infrastructure as code — reproducible environments, no undocumented console clicks.
  • CI/CD pipelines — automated tests, migrations, blue-green or canary releases, one-command rollback.
  • Observability — logs, metrics, traces and alerts that page a human before customers complain.
  • Cost & security hygiene — right-sizing, secret management, least-privilege IAM, backup and restore drills.

UI/UX Design

Research-driven digital experiences that connect with users and convert. We prototype the riskiest flow first and put it in front of real people before anyone writes production code.

FigmaDesign systemsPrototypingUsability testingWCAG 2.2

What we deliver

  • Discovery & user research — interviews, journey maps and a prioritised problem list.
  • Design systems — tokens, components and documentation your engineers can build against.
  • Accessibility — contrast, focus order, keyboard paths and screen-reader labels checked, not assumed.

IT Staff Augmentation

Scale your tech team instantly with senior professionals — zero ramp-up. Our engineers join your repository, your standups and your review culture, and they stay long enough to build context.

Dedicated squadsTime zone overlapDirect comms

How it works

  • You interview and approve every engineer before they start.
  • They report into your process — your board, your definition of done.
  • We handle contracts, payroll, equipment and cover, plus a Moi-Techs team leader as escalation.
  • Scale the squad up or down at agreed notice — no renegotiating the whole contract.

Managed Services & Support

Keep your systems secure, stable and optimised so you can operate with confidence. We take on the maintenance load nobody has time for, on a defined SLA.

SLA-backedPatch managementMonitoringBackups

What we deliver

  • Application support — triage, bug fixes and small enhancements on a predictable cadence.
  • Dependency & security updates — CVE tracking and a patch schedule you can show an auditor.
  • Uptime & incident response — on-call rotation, incident reviews and follow-up actions that get done.

BPO & CX Outsourcing

Extend support operations with a dedicated team that represents your brand with care — working from your tone of voice, your escalation rules and your quality bar.

Tier 1 & 2 supportBack officeData operations

What we deliver

  • Customer support across chat, email and voice, with agreed response and resolution targets.
  • AI-assisted deflection — knowledge-base answers and draft replies, with a human always closing the loop.
  • Quality assurance — call and ticket scoring, coaching, and monthly reporting you can act on.
How we deliver

Six steps, no black boxes

The same shape whether it is a four-week prototype or a two-year platform. You always know what is happening now and what is next.

Discover

Workshops to pin down users, constraints, integrations and the definition of success. Output: a scoped problem statement.

Shape

Architecture, data model, risk list and a delivery plan with a team shape and honest range — before any commitment.

Prototype

The riskiest flow built for real and tested with users, so the expensive assumptions fail early and cheaply.

Build

Two-week iterations, code review on every change, automated tests in CI, and a demo you can click at the end of each one.

Harden

Load testing, security review, accessibility pass, monitoring and runbooks. Then a staged release, not a big bang.

Operate

Support on an SLA, a roadmap that keeps moving, and quarterly reviews on cost, performance and technical debt.

Engagement models

Pick the contract that fits the risk

Fixed scope, fixed price

Best when the requirements are genuinely settled. We only quote this after a Shape phase, so the number means something.

Dedicated team

A monthly squad — engineers, QA and a team leader — working your backlog. Best for evolving products.

Time & materials

Hourly, with a monthly cap and a transparent burn report. Best for discovery, spikes and support work.

Not sure which service you need?

Describe the problem in a paragraph. We will tell you what we would do, what we would not, and roughly what it costs.